General

Activation & email confirmation
Thank you for joining SamMobile! Right after your registration, an email has been dispatched to your email address with details on how to activate your acco...
Wed, 5 Sep, 2018 at 8:32 AM
Forgot your username or password?
If you have forgotten your username or password, you can request to have your username emailed to you and to reset your password. When you fill in your regi...
Fri, 22 Jun, 2018 at 2:05 PM
Login issues
If you are logged out when switching between the forum and the other components of the website (eg. firmware page), please try the following steps: 1. G...
Fri, 22 Jun, 2018 at 2:34 PM
Data removal (deletions)
For data removal (deletions), use our self-service removal page. In case of errors, contact: deletions@sammobile.freshdesk.com
Fri, 22 Jun, 2018 at 2:09 PM
Data takeout (exports)
For data takeout (exports), use our self-service export page. In case of errors, contact: exports@sammobile.freshdesk.com
Fri, 22 Jun, 2018 at 2:08 PM
When will Android X be available for my device Y?
We can not answer these questions, and definitely not via email. We are not Samsung, and we are also not affiliated with Samsung. If we have any knowledge a...
Fri, 6 Jul, 2018 at 2:20 PM